Regulations

STUDENT PRACTICE
Practice is an essential part of learning any instrument/discipline. Parents can help their children practice by setting aside a particular time each day, especially for practice. Children like a routine, so after a while, will practice automatically at that time each day. A little practice often is far better that one long session.

ENROLMENT
Enrolment requires a completed enrolment form and full payment of tuition fees. Students must enrol for a minimum of one full term. Students are scheduled on a first come first served basis. We make every effort to suit student preferences. However, scheduling of lessons will depend on available time slots. The school may also cancel a course if there are insufficient enrolment numbers. The school reserves the right of admission.

RE-ENROLMENT
Students are automatically re-enrolled in subsequent terms within a school year. If you do not wish to continue classes in the following term, you must advise the school office at least 2 weeks prior to the end of the current term to avoid being billed for the following term.
Students paying term by term must ensure payment for next term is made by the end of the current term in order to guarantee their place in the following term.

TEXT MESSAGING & E-MAIL
The school uses text or email messaging to notify parents/students of events relevant to the school. Please keep school office up to date on the best and most current mobile phone number and email address to send messages to.

ILLNESS
If a student is not feeling well, we ask that they are not brought in for lessons as the illness may spread to other students and teacher causing absence and others missing out on their lessons. As a general rule of thumb, if a student was not well enough to attend school/work that day, they should not be attending music lessons.

ATTENDANCE POLICY
Payment must be made for all lessons, whether taken or missed. Replacement lessons will not be offered in the case of student absence. As a courtesy to the teacher, we ask that the school office be notified if a student is to be absent.
If a teacher is unable to give a lesson, a substitute teacher may give the lesson, or else a replacement class will be offered for a later date. While we endeavor to run replacement classes on the same weekday/time of the class being replaced (usually the week after term-end), this is not always possible. In this case, the replacement lessons may be run on a different day and/or time of the week. Due to the volume of students in a teachers’ schedules, it is only possible for teachers to offer one replacement option. If a student does not attend the offered replacement lesson, refunds cannot be given.

NEW POLICY REGARDING PARENTS IN THE CLASSROOM
It is the policy of the Killarney School of Music that parents do not accompany their child in the classroom unless specifically requested by the teacher. Sometimes, young children need the reassurance of their parents in the classroom for the first couple of weeks. Otherwise, the presence of a parent in the classroom can be counter-productive as it interferes with the natural student-teacher relationship.

ANNUAL CONCERT
Our Annual Concert generally takes place in January or February. We try to have as many students involved in the concert as possible but may not always be possible. During the weeks prior to this, concert practice will replace group lessons and may take place on a different day/time to normal lessons. Although this may be an inconvenience, these rehearsals are vital to the success of the concert and therefore it is essential that each student attends their concert practice.

PHOTO RELEASE POLICY
From time to time we take photographs/videos of students performing during lessons, workshops or   concerts for possible use on our website, Facebook page or publications. No compensation is provided to individuals who appear in the photographs/videos.  Please let us know if you do not wish you or your child’s photograph/video to appear on our website, Facebook page or publications.

CHILD SAFETY
To ensure your child’s safety, please be sure to pick him/her up promptly after lesson/class time. Children are under supervision during their instruction time only. The school is not responsible for supervising children outside of teaching time.

COMPLAINTS PROCEDURE
In the normal course of events, the school office will deal with any problems/queries/requests that you have. If you have an issue that cannot be dealt with by reception, please send an email to manager@killarneyschoolofmusic.com

PARENT-TEACHER MEETINGS
We normally run parent-teacher meetings on the week following end of Term 1. Parents will be notified of details by text/email closer to the time.

DISCONTINUANCE
Killarney School of Music reserves the right to dismiss any student for disciplinary reasons such as disruptive behavior, as this interferes with other students. Students thus dismissed are not entitled to any refund of tuition fees.